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Privacy Policy
RoofCare365 is committed to protecting online user privacy. In order to ensure your privacy, information RoofCare365 collects through our website at www.roofcare365.com is used only in the manner and for the purposes described in this RoofCare365 Privacy Policy.
User Consent to Privacy Policy
Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be considered a "User." All Users are bound by the terms of this Privacy Policy. Users consent to the collection, use, and disclosure of personally identifiable User information pursuant to the terms of this Privacy Policy.
Information Collected from Users
RoofCare365 collects the email address of Users that email a question or comment to RoofCare365 or submit a customer review.
RoofCare365 collects the billing and shipping addresses, including relevant e-mail, phone, and credit card numbers and expiration dates of Users who purchase a product from RoofCare365 through the Site. This includes Users who register to become RoofCare365 members or enter any RoofCare365 contests or other promotional features available on the Site.
Through the use of cookies and other tracking technologies, RoofCare365 may collect and store information relating to Users' browsing patterns and technical attributes of their devices, including the User's browser version, site referral information, IP address, operating system, and device characteristics.
We may also use device fingerprinting technologies that help us recognize devices even when cookies are disabled, allowing us to enhance security, detect fraud, improve personalization, and analyze usage behavior across sessions.
Cookies and Other Tracking Technologies
The Site uses a feature of Internet Web browsers called a cookie, which is a file that a User's Web browser places on a User's computer's hard drive, to assign an identification code to the computer and to collect anonymous browsing information. On this Site, cookies are used in conjunction with session variables to track a User's shopping cart and expire as soon as an order is completed or if a shopping cart sits idle for a lengthy period without being checked-out.
In addition to cookies, we may use other tracking technologies such as pixel tags, local storage, and device fingerprinting. These tools help us identify repeat visits, understand how Users interact with the Site, remember preferences, reduce fraud, and improve your experience.
You may set your Internet Web browser to notify you when you receive a cookie or to prevent cookies from being sent. If you prevent a cookie from being sent, you may limit the functionality RoofCare365 can provide you when you visit the Site, especially when purchasing an item on the Site. Please note that some fingerprinting or tracking methods may continue to operate even if cookies are disabled.
Use of Information
RoofCare365 uses the Information collected from its Users to:
Use of Fingerprinting Technology
We may use fingerprinting and other advanced identification technologies to enhance the Site’s security and user experience. These tools collect technical and behavioral identifiers such as browser type, device configurations, IP address, and interaction patterns to help us:
We may share this information with service providers that assist us in these efforts. These partners are contractually obligated to use the data solely to provide services on our behalf.
Disclosure of Information to Third Parties
Unless we have your consent or except as required or permitted by law, RoofCare365 will not sell, share, trade or give away any Information that it collects or receives regarding its Users.
RoofCare365 may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of RoofCare365 or others. RoofCare365 may disclose Information to a third party in the event that a third party acquires RoofCare365 or its assets. (See, Sale or Acquisition section below.)
We may also disclose certain technical and behavioral information to third-party service providers for the purposes of fraud prevention, analytics, personalization, and improving Site performance. These providers are contractually restricted from using your information for any purpose other than providing services to RoofCare365.
Linked Internet Web Sites
The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third-party website not controlled by RoofCare365. These hyperlinked third-party websites may collect and disclose Information different than this Site. RoofCare365 is not responsible for the collection, use, or disclosure of information collected through these websites, and RoofCare365 expressly disclaims any and all liability related to such collection, use, or disclosure.
Children
The RoofCare365 Site is not directed towards children under 18 years of age and RoofCare365 does not knowingly collect any information from children under 18 years of age through the Site.
Security
RoofCare365 has security measures to protect against the loss, misuse, and alteration of the Information under our control, including credit card information that is submitted to RoofCare365. When Users place orders or access their account information, the Site uses secure server software (SSL), which encrypts all information Users input before it is sent to us. Thus, we have taken steps to protect the Information we collect from you from unauthorized access. Unfortunately, no system is perfect; therefore, RoofCare365 makes no representations or warranties with regard to the sufficiency of these security measures. RoofCare365 shall not be responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a security breach or technical malfunction.
Sale or Acquisition
In the event that another company acquires RoofCare365 or all or part of its assets, we reserve the right to include Information among the assets transferred to the acquiring company.
Applicable Law/International Issues
Information that is submitted to this Site will be collected, processed, stored, disclosed, and disposed of in accordance with applicable U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect and use your Information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms, and consent to the transfer of such Information outside your resident jurisdiction. If you do not consent to the terms of this Policy, please do not use this Site, but if you have already provided us with Information, please contact us and let us know how you would like us to handle such information.
Your Privacy Rights (California and Other U.S. State Residents)
Residents of California and other U.S. states with consumer privacy laws may have the right to request information about the categories of personal information we collect, how we use it, and the third parties with whom we share it. You may also have the right to request deletion of your personal information or opt out of certain types of data sharing.
To exercise your privacy rights, or to opt out of data used for personalization or behavioral analytics, please contact us.
Amendments to Privacy Policy
RoofCare365 reserves the right to amend this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review this Policy regularly.